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Cargo feed

Cargo classroom
Helen Massy-Beresford discovers how industry bodies and companies are tackling the long-term challenge of maintaining and improving the skills of air cargo employees in a rapidly changing environment
High potential
As we head back to work after a summer break for much of Europe, it’s a busy issue for Airline Cargo Management
All change
Alaska Airlines is on the brink of a second transformation, one even more cataclysmic than the previous round, as Ian Putzger discovers
Calling cards
Many companies are viewing their customer service division as an increasingly important part of the business – and the air cargo industry is no different, particularly in North America. But, warns Ian Putzger, there are some pitfalls to avoid
Bearing all
Falling fuel prices, growing volumes and pre-holiday sea freight chaos gave the industry a newfound confidence towards the end of last year. Can it last? Airline Cargo Management asked what you think about the market, the industry and its future
Generation Y and workplace 3.0
The air freight industry has struggled to recruit new blood. To attract the best, companies must understand Generation Y’s work attitude and its use of technology, explains Niall van de Wouw, managing director at Clive